Privacy Policy

1. Introduction

AutoBridge Technologies Limited ("AutoBridge," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle importation platform and services.

By using AutoBridge, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Identity Information: Full name, date of birth, government-issued ID numbers
• Contact Information: Email address, phone number, physical address
• Financial Information: Bank account details, payment card information, transaction history
• KYC Documents: Copies of identification documents, proof of address, business registration (if applicable)
• Vehicle Preferences: Types of vehicles you're interested in, budget ranges, bid history
• Communication Records: Messages, support tickets, and correspondence with our team

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

• Device Information: IP address, browser type, device type, operating system
• Usage Data: Pages visited, features used, time spent on platform, click patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Session data, preferences, and analytics information

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: Processing vehicle bids, coordinating shipping, managing customs clearance
• Account Management: Creating and maintaining your account, verifying identity (KYC)
• Payment Processing: Processing deposits, payments, and refunds
• Communication: Sending service updates, shipping notifications, bid confirmations
• Customer Support: Responding to inquiries and resolving issues
• Legal Compliance: Meeting regulatory requirements, preventing fraud, resolving disputes
• Platform Improvement: Analyzing usage patterns to enhance our services
• Marketing: Sending promotional communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

• U.S. Auction Houses: Copart, IAAI, and other auction platforms for bidding purposes
• Shipping Companies: Ocean freight carriers, logistics providers, towing services
• Customs Brokers: Nigerian customs agents and clearing agents
• Payment Processors: Banks and payment service providers
• Identity Verification: KYC/AML compliance service providers

4.2 Legal Requirements

We may disclose your information when required to:

• Comply with applicable laws, regulations, or legal processes
• Respond to requests from government authorities
• Protect our rights, privacy, safety, or property
• Investigate potential violations of our terms
• Prevent fraud or other illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Access controls and authentication mechanisms
• Regular security audits and monitoring
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (financial records: 7 years minimum)
• Resolve disputes and enforce agreements
• Support business operations and analytics

After your account is closed, we may retain certain information for legal and business purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request your data in a portable format
• Withdraw Consent: Opt out of marketing communications
• Object: Object to certain processing of your data

To exercise these rights, contact us at privacy@autobridgeworld.com. Note that some requests may affect our ability to provide services.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze platform usage and performance
• Provide personalized content
• Prevent fraud and enhance security

You can manage cookie preferences through your browser settings. Disabling cookies may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries outside Nigeria, including:

• United States (for auction house interactions)
• Countries where our service providers operate

We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

AutoBridge services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

11. Third-Party Links

Our platform may contain links to third-party websites (such as auction sites). We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified policy. We encourage you to review this policy periodically.

13. Nigeria Data Protection Compliance

We comply with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA). This includes:

• Obtaining consent before collecting personal data
• Processing data only for lawful purposes
• Implementing appropriate security measures
• Respecting data subject rights
• Reporting data breaches as required by law

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: